Skills & Experience


I am a strong leader.  I embrace the tenets of servant-leadership, believing that it is vital to listen to, empathize with, and be aware of the needs of the people with whom I work.  Furthermore, I have a deep sense of stewardship for the processes for which I am responsible, and am able to conceptualize actions and develop a good sense of foresight to guide my teams to success.  Such leadership philosophy is in agreement and complementary to my deep sense of integrity and to the UC Davis Principles of Community.

I am an excellent communicator.  I work closely with the academic offices on campus to provide information about the grade change and retroactive processes, and have excelled as an adviser to students about these processes.  I am skilled at diffusing difficult, high tension situations, and frequently do in my role as Grade Change Deputy.  My excellent writing skills are evident in my clear and concise professional communications at work and my exemplary academic record.

I am skilled at learning new technology.  I have extensive experience using Microsoft Office software, Adobe Creative Suite software, coding in HTML, writing SQL reports for Oracle relational databases, and using various other software products – including a variety of operating systems.

I have highly developed analytical skills.  I provided analysis to the Academic Senate regarding the much maligned, but also much used, Enrolled-No Work Submitted (ENWS) grade notation, which directly resulted in the elimination of the notation as a grading option in Spring 2011.  I have proven myself time and again to be able to think obliquely about issues and to provide creative, effective solutions.  I frequently take on special projects to broaden my knowledge-base.


Co-wrote and narrated the “FERPA-Student Privacy, Confidentiality and Data Security” online course available through the UC Learning Center.

Acted as Data Report Manager for the Office of the University Registrar in Fall 2012.  I am proficient in writing SQL reports and learned about the intricacies of the Oracle relational databases in which UC Davis student data is stored.

Deep knowledge of the NCAA academic eligibility guidelines, as well as of UC Davis degree requirements and related policy.   I attended the NCAA Regional Rules Seminars in June 2007, June 2008, and May 2011.  Created a means of reconciling the complex requirements of the College of Engineering with the NCAA eligibility guidelines.

Acted as interim Editor for the Office of the University Registrar in the summer of 2010.  This included preparing for publication the September General Catalog Policy Addendum and the Winter Quarter 2011 Class Schedule and Registration Guide.

Actively involved in emergency response on campus: member of the UC Davis Emergency Operations Center since June 2007; operations Section Chief for a Point of Dispersal Exercise/Flu Shot Clinic at UC Davis on December 3, 2008; evaluator for the Yolo County Seasonal Mass Vaccination Exercise in Woodland, CA on October 3, 2009; attended the FEMA Emergency Management Institute (EMI) in Harrisburg, PA in February 2009; participated in Operation Gunrock Thunder, an FBI-coordinated UC Davis emergency response exercise, in February 2011.

Volunteered as the First Floor Emergency Coordinator in Mrak Hall from June 2006 to August 2010, and as the Automatic External Defibrillator monitor from January 2009 to January 2013.  Assisted in demonstration management in Mrak Hall through several major protests.

Resolved a critical database error that prevented the teacher evaluations from being read and could not be fixed by other staff in the department; I taught myself to use Microsoft Access so that the evaluations could be read properly.

Project Manager for the Office of the University Registrar Internal Transcript Guide.

Project Manager for the Office of the University Registrar SmartSite Procedure Project.

Member of the Office of the University Registrar website redevelopment team.

Member of AACRAO

Member of NASPA